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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Jewels G

Jewels G

November 6, 2024

5  out of  5
rating by Jewels G
"This company is top notch! Veronica provided us with helpful information so that my husband and I can make the best selection. Thank you so much for offering us excellent customer service and quality products. You are the best!"
We responded:
"Thank you for your 5-star review Jewels! My State Farm team and I are happy to be your good neighbor! -Jackie"
Profile photo of Toya Johnson

Toya Johnson

October 28, 2024

5  out of  5
rating by Toya Johnson
"I was in need of home insurance. Kisha was very knowledgeable, patient and helpful. Kisha’s relatable personality made a situation that was very stressful easy to deal with. I’m very thankful that I was referred to her!"
We responded:
"This means so much to our team, Toya! I’m so happy to hear that Kisha could help you and that you had a wonderful professional experience. Please do not hesitate to reach out if you have questions! -Jackie"
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RALPH FORBIS

September 12, 2024

5  out of  5
rating by RALPH FORBIS
"When I have a question or concern regarding my Insurance Policies whether Home or Auto, never have any problem reaching someone LIVE. Most recent encounter was to review my current policies. Spoke w Jackie and she patiently listened; reviewed vital information and offered suggestions to ensure I have the most affordable reliable coverages possible. Deserving a 5STAR Rating Hands Down. Even when someone rear-ended me; no fault of my own; my vehicle was claim was serviced within 3days TOPS! Highly Recommend State Farm; especially Jackie Davis-Betserai located in Canton, MI. They Are The Best!!!!"
We responded:
"Hello Ralph Forbis, All we can say is WOW. We thank you for this glowing review! It's truly gratifying to know that we could provide you with speedy service paired with comfort and ease. My team and I wishes you and your family safety and happiness. -Jackie"
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Naomi Sims

September 6, 2024

5  out of  5
rating by Naomi Sims
"I called State Farm today and spoke with Veronica and had a good experience with her. She was so patient and thorough with trying to get me a good rate for my family. Thank you"
We responded:
"Thanks for the five stars, Naomi! We are so happy you had a great customer service experience with our staff member Veronica. -Jackie"
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Travis Burton

August 15, 2024

1  out of  5
rating by Travis Burton
"Horrible experience. Most of their reviews are fake, all similar and posted in a small timeframe even though they’ve been open for decades. Intentionally delayed my mom’s life insurance, blamed the main office, then went to Jake hunt after over a month of waiting and the check was overnighted to me the next day. Do not do business with these people."
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Kki

July 31, 2024

5  out of  5
rating by Kki
"Excellent service by Kiesha...i thought iwas talkin to jacky the whole time but it was kiesha, what s sweet girl"
We responded:
"Thanks for the five stars, Kki! We are so happy you had a great customer service experience with one of our staff members. -Jackie"
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othman alfasih

April 12, 2024

5  out of  5
rating by othman alfasih
"Amazing service As a first homeowner, I was helped with getting the insurance that I needed for an amazing price and walked through My whole policy and every detailed coverage I would Definitely recommend this State Farm My friends and family thank you once again for getting me the right coverage I needed"
We responded:
"Hello Othman. Thank you for sharing your wonderful experience with us! We're thrilled to hear that we could assist you in finding the perfect insurance coverage for your new home. Providing excellent service and ensuring you understand your policy is our priority. We appreciate your recommendation and look forward to serving you, your friends, and family in the future. Welcome to the State Farm family! -Jackie "
Profile photo of Chauncey Daniels Sr.

Chauncey Daniels Sr.

April 1, 2024

5  out of  5
rating by Chauncey Daniels Sr.
"Very professional and provide prompt service."
We responded:
"Hello Chauncey, Thank you for your five-star review! We're ecstatic to hear that you've received prompt and professional service from Jackie Davis-Betserai and our team! We always want to make sure our customers are heard and valued. -Jackie"
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alyssa smyth

February 24, 2024

5  out of  5
rating by alyssa smyth
"Called to get a quote got great service"
We responded:
"Hello Alyssa, Thank you for your five-star review! We're so happy to hear that you've received great and professional service from Jackie Davis-Betserai and our team when receiving your quote! Your satisfaction is our top priority. -Jackie"
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Ronda Stothers

January 10, 2024

5  out of  5
rating by Ronda Stothers
"I feel like I am a family member or a personal friend of Jackie’s. My experiences have gone perfectly smooth and that’s so important due to the days your contacting Jackie or her staff are usually days that high anxiety is felt."
We responded:
"Ronda, it has been a joy getting to know you! I am so glad you have put your trust in my team and me. We try our hardest to be there for our State Farm family, and I’m happy to hear you have had a good experience. Please let me know if you need anything!-Jackie"
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Gwen Nelson

November 29, 2023

5  out of  5
rating by Gwen Nelson
"I feel happy and comfortable, at making decisions for my final days planning. My children will not be unprepared and have to make hard decisions at that time. Thank you for being an all in one company. You made life easier for everyone, you again. GNelson"
We responded:
"Hello Gwen Nelson, Thank you so much for your heartwarming feedback. It's truly gratifying to know that we could provide you with comfort and ease in planning for such significant matters. Our primary goal is to ensure that families like yours are supported and unburdened when it comes to making these important decisions. We are deeply touched that our services have positively impacted your family's peace of mind. Please know that we are here for you and your loved ones, not just now but in the future as well. Wishing you and your family tranquility and happiness. -Jackie "
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Theresa Triggs

November 28, 2023

5  out of  5
rating by Theresa Triggs
"I just love Jackie Davis-Betserai agency. I've been a customer for many years. She and her staff are awesome. I am always treated with courtesy and professionalism when I call with questions or assistance. I am never dissatisfied with their service. I recommend her agency to anyone who are looking for home, auto and life insurance. Her quotes are excellent and very competitive compared to other agencies and companies. She provides all my insurance needs - home, life and auto. Her professional staff is eager to assist and provide answers to all my questions. I let them know how much I appreviate their customer service. I am a very happy customer. -Theresa Triggs Ypsilanti Township, Michigan"
We responded:
"Hello Theresa, Thank you for your glowing review and for being a loyal customer over the years! We're thrilled to hear that you've consistently received courteous and professional service from Jackie Davis-Betserai and our team. Your satisfaction is our top priority, and it's wonderful to know we've been able to meet all your insurance needs effectively. We truly appreciate your recommendations and are always here to assist you. Thank you for acknowledging our efforts and for being such a delightful part of our agency's family. -Jackie"
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Ryan

October 26, 2023

5  out of  5
rating by Ryan
"The best agent!"
We responded:
"Thank you for the five stars Ryan! We take pride in making sure our customers are protected and heard. -Jackie"
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Siraj Baig

October 26, 2023

5  out of  5
rating by Siraj Baig
"Insurance is complicated in MI state and I was able to get all my doubts clarified. The team was helpful and goes above and beyond to make sure that you are communicated with all options and how to get the right coverage."
We responded:
"Hello Siraj! Thank you so much for taking the time to leave such a positive review. We understand that insurance can indeed be complex, especially in MI. Our primary goal is to ensure our customers are well-informed and confident in their coverage decisions. We're thrilled to hear that our team was able to assist you effectively and provide the clarity you needed. Your trust in us is invaluable, and we're here to support you whenever you need. Please don't hesitate to reach out with any further questions or concerns. Wishing you all the best! -Jackie"
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FlashyyMarr

October 23, 2023

5  out of  5
rating by FlashyyMarr
"corey smith very professional"
We responded:
"This means so much to our team, Mr.Mar! I’m so happy to hear that Corey could help you and that you had a wonderful professional experience. Please do not hesitate to reach out if you have questions! -Jackie"
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Sydney Warren

October 13, 2023

5  out of  5
rating by Sydney Warren
"Hello! My service was really good with Mr. Corey Smith. I was satisfied with him helping me with any questions I had. I look forward to speaking with him again."
We responded:
"Thanks for the five stars, Sydney! We are so happy you had a great experience with one of our staff members. We take pride in providing great customer service to our customers! -Jackie"
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Garard Noel

October 7, 2023

5  out of  5
rating by Garard Noel
"Amazing service!"
We responded:
"Thanks for the five stars, Garard! We take pride in providing stellar service to our customers! -Jackie"
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Davion Thomas

September 26, 2023

5  out of  5
rating by Davion Thomas
"Thank you, Jackie!"
We responded:
"Thanks for the five stars, Davion! -Jackie"
Profile photo of ÔMÔ BreyBrey

ÔMÔ BreyBrey

September 5, 2023

5  out of  5
rating by ÔMÔ BreyBrey
"10/10 definitely recommend."
We responded:
"Thanks for the five stars, OMO BreyBrey! -Jackie"
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Anaís Riley

August 23, 2023

5  out of  5
rating by Anaís Riley
"Received amazing customer service from Mr. Smith, we’ll be talking again soon!"
We responded:
"Thanks for the five stars, Destini! We are happy to hear that you received superb service from Mr. Smith. -Jackie"
Profile photo of iflex

iflex

August 23, 2023

5  out of  5
rating by iflex
"Good experience"
We responded:
"Thanks for the five stars, iflex! We're glad you had a great experience. -Jackie"
Profile photo of Michael Garrett

Michael Garrett

August 23, 2023

5  out of  5
rating by Michael Garrett
"I had an excellent time here. The customer service is top tier and I would definitely recommend."
We responded:
"Thanks for the five stars, Michael! We value our customers. -Jackie"
Profile photo of Constance Sayles

Constance Sayles

August 23, 2023

5  out of  5
rating by Constance Sayles
"great customer service from corey smith"
We responded:
"Thanks for the five stars, Constance! -Jackie"
Profile photo of Josiah West

Josiah West

August 23, 2023

5  out of  5
rating by Josiah West
"Wonderful"
We responded:
"Thanks for the five stars, Josiah! -Jackie"
Profile photo of Donetta Houser-Sly

Donetta Houser-Sly

January 24, 2023

5  out of  5
rating by Donetta Houser-Sly
"Wonderful agent. Friendly and takes time to ensure best rates!"
We responded:
"Donetta, this is too kind! You are a pleasure to assist, and I’m so glad we could get your insurance at a cost that works for you! -Jackie"