Reviews
State Farm® Agent Jackie Davis-Betserai
Our customers are the center of our universe and we're grateful for them.
If you're willing to share your experience about your interaction with our agency, it'll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
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What our customers say about us...
Heather Najera
October 21, 2026
"Jackie really need to get people working there should be a little nicer to your customers if she dont like working there she need a new job"
Adam Nicholas
October 20, 2026
"It is great that a local agent was able to write an Ohio policy, thanks Shauna."
We responded:
"It's fantastic to hear that Shauna was able to assist you with your Ohio policy, Adam! 🌟 We’re glad to have local agents who can cater to your needs. If you have any more questions or need further assistance, feel free to reach out anytime!"
Kevin Wichtman
October 20, 2026
"Shauna is a awsomeee lady who helped me 2day with issue...thank you sooo much Shauna."
We responded:
"Thank you, Kevin, for the wonderful review! Shauna’s heart for service is what helps make Jackie Davis-Betserai State Farm special. We’re honored you trusted us and are always here for you! -Jackie"
Donald Guy
October 20, 2026
"Just switched over to this Office from another state farm agent office. Shauna was great she answered all my questions and gave me better understanding of some of my coverages and how parts of my policy work. She also went through each of my coverages and double checked everything and removed things i didnt need. Definitely a great 1st impression. Recommend this office just off my first interaction. Glad to have a knowledgeable friendly person if i need there assistance."
We responded:
"I'm so glad to hear that Shauna was able to help you out, Donald! 🌟 It's great to know that she made a positive first impression by clarifying your coverages and ensuring your policy meets your needs. We're thrilled to welcome you to our office and appreciate your high recommendation. If you have any more questions or need assistance in the future, don’t hesitate to reach out!"
laste pavlovski
October 19, 2026
"The service Shauna gave was perfect!"
We responded:
"We're thrilled to hear that Shauna provided you with perfect service, Laste! 🌟 Your kind words mean a lot to us. If there's anything else we can assist you with, just let us know!"
Rosetta Hicks
October 14, 2026
"I've been with State Farm since 1999 and Jackie Davis-Betserai 2004 and my customer service is top notch. 👌"
We responded:
"It's wonderful to hear from a loyal customer like you, Rosetta! 🌟 Your continued trust since 1999 is truly appreciated, and I'm thrilled to know that you've consistently experienced top-notch service with us. If you ever need anything or have more feedback to share, don’t hesitate to reach out!"
Kenneth Paradis
October 5, 2026
"Shauna gave very good service!"
We responded:
"It’s fantastic to hear that Shauna provided you with excellent service, Kenneth! 🌟 We truly appreciate your 5-star rating and are glad you had a positive experience. If you need anything else or have more feedback to share, feel free to reach out anytime! -Jackie"
Lee Bentley
September 29, 2026
"This office has always been extremely helpful!"
We responded:
"Thank you for the great feedback! We are always happy to help. Thanks for choosing Jackie Davis-Betserai State Farm! -Jackie"
Patti Vernon
September 17, 2026
"They took great care to help me figure out how complete a form. Their patience was very much appreciated."
We responded:
"I'm so glad to hear that you felt well-supported, Patti! Your appreciation for our team's patience means a lot to us. If you have any more questions or need assistance in the future, please don’t hesitate to reach out. Thank you for your wonderful 5-star review! -Jackie"
Chicco Ndundu
September 8, 2026
"Good"
We responded:
"We appreciate your positive feedback, Chicco! We're delighted to know that your experience was good. If there’s anything more you’d like to share or if you have further questions, please don’t hesitate to reach out. -Jackie"
Mj Love
July 29, 2026
"Always there when we call. Very convenient. If you need insurance for your vehicle or home or insurance you need don’t hesitate to call them."
We responded:
"Thank you MJ for your five-star review! We do our best to be there for our community and customers. -Jackie"
Jeff Jahr
July 24, 2026
"Very helpful with getting account permissions and auto pay setup!"
We responded:
"Thank you for your five-star review Jeff! Let us know if you need anything else. -Jackie"
Claudette Glenn
July 24, 2026
"This State Farm Office is the BEST. I would like to let everyone know that the customer service I receive from State Farm is always professional and courteous. Diane assisted me on Friday 7-24-2026 she made sure my renewal on my policy was seamless. She provided excellent customer service that made me feel comfortable with making sure all documents are completed and signed in a timely manner. Thank you State Farm. My husband and I are very thankful for your professionalism and service."
We responded:
"Claudette we are so pleased to help you and provide you excellent customer service! Thank you for your five-star review. -Jackie"
Bryan Pullins
July 22, 2026
"Welcomed us right in without appointment, helping us with a renter’s insurance problem. Shauna was helpful, kind, and appreciative of where we were at in a difficult time. We are so thankful to have stumbled upon this office and the amazing agents working there!"
We responded:
"Bryan thank you so much for your five-star review! We are so happy to help our community and customers. -Jackie"
Hans J Fuhrimann
July 22, 2026
"Since I am moving, I need to provide an insurance declaration for my new landlord. I was welcomed very warmly at the office and then taken to the customer service manager. She was highly competent, she promptly handled everything I needed and handed me the documents. Once again, I received excellent, courteous service. As a long-time State Farm customer, I highly recommend this company, specifically the Jackie Davis Insurance Agency."
We responded:
"Hans, we could not be more grateful for your five-star review! We thank you for your kind words and appreciate your business. -Jackie"
Jaikeva Thomas
July 2, 2026
"I had a wonderful experience with state farm my representative Diane custard was truly amazing. Thank you"
We responded:
"Thank you Jaikeva for your kind hearted five-star review! Let us know if you need anything else. -Jackie"
Celeste Syfax-Johnson
June 18, 2026
"Thank you so much Jackie Davis-Betserai State Farm Agency! Aniya and Veronica reached out to me and my family to walk us through options that we didn’t realize we needed for our home owners insurance policy. I’m so happy to have an agency that contacts me to let me know what’s important to protect our property. Excellent service and knowledgeable staff!!!💪🏽"
We responded:
"Thank you Celeste! Your kind words mean so much to me and my team. Thank you for this five-star review! Please let us know if you ever need anything else. -Jackie"
Candace Rankin
April 27, 2026
"Shauna was excellent"
We responded:
"We're glad to hear that you have had a great experience with one of our team members! -Jackie"
Nancy Hopper
April 23, 2026
"I really love working with Jackie Davis’s State Farm insurance they always handle everything"
We responded:
"Thank you Nancy for your phenomenal five-star review! Let us know if you ever need anything else. -Jackie"
Beautiful Essence
April 20, 2026
"Shawna is awesome! She helped with answering all of my bazillion questions!"
We responded:
"Thank you so much for your five-star review Beautiful Essence! We are so glad to hear you received superb customer service. Let us know if you need anything! -Jackie"
Steve Sartor
April 13, 2026
"Shauna was very helpful an informative when I came in the office for help!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! -Jackie"
Jessica Smyth
March 31, 2026
"Went to sign paperwork ended up leaving with life insurance
Thanks for the help
Dennis Smyth"
We responded:
"Thank you Jessica for your five-star review! We're happy to have served you with great customer service and fulfill your needs. -Jackie"
Jessica Smyth
March 31, 2026
"I went into the office to sign some paperwork all of the staff were very kind and helpful. Thank you for going the extra mile to assist me"
We responded:
"Thank you for the five-star review Jessica! -Jackie"
Stacy Collins
January 23, 2026
"Shawna was very helpful very nice very kind helped with all my insurance questions helped me with everything I needed and was very patient with me"
We responded:
"Thank you so much for your kind words Stacy! We're happy to hear that Shawna was able to help you and provide exquisite customer service here at our agency. Let us know if you need anything. -Jackie"
Walter Walker
January 21, 2026
"Thank you for the service, Shauna"
We responded:
"We greatly appreciate your kind words, Walter! It's wonderful to hear that Shauna provided you with excellent service. If you need any further assistance in the future, don’t hesitate to reach out!"