
State Farm® Insurance Agent Jackie Davis-Betserai
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Dr. Elizabeth Ajayi-Bridges
October 7, 2025
"Exceptional Service and Speed! I had an amazing experience working with Jackie for my commercial insurance. The process was incredibly easy and efficient — I was able to get a quote and complete everything in just 15 minutes! Jackie made the entire experience smooth, professional, and stress-free. Highly recommend her for anyone looking for reliable and fast insurance service!"
"Thank you so much for your kind words Dr. Elizabeth! We strive for superb customer experience here at our agency. Let us know if you need anything. -Jackie"
muhammad saeed
September 17, 2025
"Great services, great business. would use them again!!!"
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! -Jackie"
Noor
September 16, 2025
"They used to be good, but It looks like they don’t care no more!!! I cancelled my policy before 6 months and I worked with two other companies after, no one was worst than them! They want you to pay more and that’s it! Even when they requested a letter from my health insurance company and they gave me a deadline, by that time I wouldn’t receive it by mail so I shared there fax number, and I asked them to accept it because I did it before and they were helpful , she received it and shredded it, she said I won’t accept it because you didn’t pay for the A4 paper! You guys make sure who you’re working with, they will try to get you and after that they don’t care! I harried to cancel it with them because if sth happened to my car they will give me a hard time after I paid them a ton of money!!!!!"
"We’re genuinely sorry to hear that your experience with my State Farm team was not satisfactory. Your feedback is important to us, and we’re committed to addressing any issue. Please contact us at your convenience so we can discuss what went wrong and find a resolution. We’re dedicated to improving our insurance service. -Jackie"
Breanna
September 15, 2025
"The best insurance company to use, they go above and beyond... ive told everyone i come in contact with to switch to Jackie's office they've gone above and beyond to get the lowest rates so grateful I made the decision to switch from progressive to here its been nothing but good experience"
"We’re thankful for your feedback Breanna! It’s our pleasure to assist you with your insurance needs and we love providing great customer service. If there is anything else we can do to help, please let us know! -Jackie"
Lutzy Poholotcko
September 11, 2025
"I've had State farm off and on for over 15 yrs but, I find Jackie Davies off so nice, professional, and they go out of their way for the costumers. If you're looking for a good company, do yourself a favor and call them."
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! -Jackie"
Bub Rogers
August 28, 2025
"Shauna Was Great"
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! -Jackie"
Andrea Forbing
August 22, 2025
"Jackie & her staff are like family... if u don't have a policy here, u SHOULD!!!"
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. -Jackie"
carol watson
August 15, 2025
"I've been with Jackie Davis for years now and I'll never change agents. Today Shauna helped me and she is a great addition to your staff. Everyone is always helpful."
"We love taking care of you, Carol! I will let Shauna know of your praise. Thanks for putting your trust in us! -Jackie"
Trace Jackson
August 4, 2025
"Kisha is an asset to the team and helped me get my policy's and answered all my questions. In office Shauna and Bella were also very helpful!"
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! -Jackie"
Angela Bembry
August 4, 2025
"I'm second generation with Jackie starting over 15yrs ago my son will soon be 3rd generation up under her. This team has been so helpful not only with covering my cars but my home. They get back to you timely and fast to get a hold of and take the time to explain things as not all of us speak insurance lingo highly recommend."
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. -Jackie"
BBJ
August 1, 2025
"State Farm is the best. Keshia was so help and kind today. Every time I call that office, Jackie and her team are always willing to help. The ladies I have encountered have wonderful personalities."
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! -Jackie"
Tamara Smith
July 29, 2025
"Love working with Kisha! Customer service is wonderful and always get assisted quickly and efficiently."
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! -Jackie"
Heather Eubanks-Carter
July 17, 2025
"Every experience I have had or interaction has been done with the utmost care, respect and kindness.Veronica is great ❣️😊"
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! -Jackie"
Jacob
July 17, 2025
"Miss Jackie Davis has and always will be the best state farm has to offer! You can trust me, I'm Jake from..."
"Haha! Thank you Jacob for your business and trust in us. Let us know if you have any questions or concerns! -Jackie"
Kevin Harrington
July 15, 2025
"Agent was extremely helpful with assisting me with documents that needed to be uploaded. Thank you ever so much Shauna"
"Thank YOU so much Kevin for your five-star review! We always aim to provide our customers with the best customer service possible. -Jackie"
Angela Abiolu
July 10, 2025
"State Farm for Jackie Brown has excellent quality work she really cares for her customers and always finds the best quotes for your situation. I always feel comfortable doing business with her company she's always have my best interest at heart. And I appreciate that more than anything."
"Thank you so much Angela for your kind review! We are always here to help you reach your goals and fulfill your needs. -Jackie"
Joe Protske
July 9, 2025
"Shauna was very helpful and answered all my questions. I've always gotten great service from Veronica and the entire staff at Jackie Davis State Farm."
"Thank you so much for the kind words Joe! We are delighted to know you had a great experience with our State Farm office. We are here to help! -Jackie "
Marva Hopewell-Hatcher
July 7, 2025
"Ms. Shauna was wonderful! She took care of everything we needed in an efficient and effective manner."
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! -Jackie"
Michael Ramsey
July 7, 2025
"Jackie Davis-Betserai - State Farms Our agent and her staff worked closely with us. When we called her and shared, we had a homeowners problem. She immediately went to work. She talked about what we needed to do. She also took time with us to complete the necessary paperwork. She amd her staff was very helpful. She took away our frustration by working closely with us. We appreciate Jackie's knowledge and wisdom on how to handle homeowners problems. Jackie and her staff are the best, we thank God for them."
"Thank you for your 5-star review and kind words Michael! My State Farm team and I are happy to be your good neighbor and source of SUPPORT! -Jackie"
Stephanie Kennedy-Kinney
June 30, 2025
"The entire staff at Jackie Davis is phenomenal. They provide excellent service and always make themselves available for assistance. My last call was with Shawna. She offered awesome service."
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! -Jackie"
Karen Mitchell
June 28, 2025
"Such a wonderful agent.. she went above and beyond to help me out.. I was with AAA for over 30 years and was worried about changing companies but she was awesome at reassuring me that my needs would be met at a savings.. I saved over $4,000 on my auto & homeowners insurance!!!"
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! -Jackie"
Susan Nash
June 27, 2025
"I just spoke to Shauna, had a nice conversation about our flowers while she was getting all the information that I needed. I’ve had nothing but great service from the whole team. Everybody is so positive and friendly."
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! -Jackie"
kelly gingras
June 26, 2025
"Great service"
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! -Jackie"
yo yo
June 20, 2025
"I've been with State farm for many years and with this office, and I've had my issues with State farm. The people at this office have always resolved with professional wisdom and complete courtesy any and all issues that have come up throughout the years They have always treated me with utmost friendly respect, as if I were family. I highly recommend them for your business because I know I'm not special but I know that each and every person working for Jackie will work for you as if you were special. Including and especially Jackie her self. Please give them a call, and you will see exactly what I'm talking about."
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! -Jackie"
Khanh Luong
June 20, 2025
"Shauna has been providing amazing customer services to my insurance needs, both vehicles and home. I always feel comfortable talking to Shauna every times I need to make changes to my policies, be it switching vehicles, add/remove coverage, adjust deductible amounts…,Shauna takes times to explain impacts to me in very friendly and professionally manner. Shauna is one of the main reasons I am staying with State. Highly recommended!"
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. -Jackie"