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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Mj Love

July 29, 2026

5  out of  5
rating by Mj Love
"Always there when we call. Very convenient. If you need insurance for your vehicle or home or insurance you need don’t hesitate to call them."
We responded:
"Thank you MJ for your five-star review! We do our best to be there for our community and customers. -Jackie"
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Jeff Jahr

July 24, 2026

5  out of  5
rating by Jeff Jahr
"Very helpful with getting account permissions and auto pay setup!"
We responded:
"Thank you for your five-star review Jeff! Let us know if you need anything else. -Jackie"
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Claudette Glenn

July 24, 2026

5  out of  5
rating by Claudette Glenn
"This State Farm Office is the BEST. I would like to let everyone know that the customer service I receive from State Farm is always professional and courteous. Diane assisted me on Friday 7-24-2026 she made sure my renewal on my policy was seamless. She provided excellent customer service that made me feel comfortable with making sure all documents are completed and signed in a timely manner. Thank you State Farm. My husband and I are very thankful for your professionalism and service."
We responded:
"Claudette we are so pleased to help you and provide you excellent customer service! Thank you for your five-star review. -Jackie"
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Bryan Pullins

July 22, 2026

5  out of  5
rating by Bryan Pullins
"Welcomed us right in without appointment, helping us with a renter’s insurance problem. Shauna was helpful, kind, and appreciative of where we were at in a difficult time. We are so thankful to have stumbled upon this office and the amazing agents working there!"
We responded:
"Bryan thank you so much for your five-star review! We are so happy to help our community and customers. -Jackie"
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Hans J Fuhrimann

July 22, 2026

5  out of  5
rating by Hans J Fuhrimann
"Since I am moving, I need to provide an insurance declaration for my new landlord. I was welcomed very warmly at the office and then taken to the customer service manager. She was highly competent, she promptly handled everything I needed and handed me the documents. Once again, I received excellent, courteous service. As a long-time State Farm customer, I highly recommend this company, specifically the Jackie Davis Insurance Agency."
We responded:
"Hans, we could not be more grateful for your five-star review! We thank you for your kind words and appreciate your business. -Jackie"
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Jaikeva Thomas

July 2, 2026

5  out of  5
rating by Jaikeva Thomas
"I had a wonderful experience with state farm my representative Diane custard was truly amazing. Thank you"
We responded:
"Thank you Jaikeva for your kind hearted five-star review! Let us know if you need anything else. -Jackie"
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Celeste Syfax-Johnson

June 18, 2026

5  out of  5
rating by Celeste Syfax-Johnson
"Thank you so much Jackie Davis-Betserai State Farm Agency! Aniya and Veronica reached out to me and my family to walk us through options that we didn’t realize we needed for our home owners insurance policy. I’m so happy to have an agency that contacts me to let me know what’s important to protect our property. Excellent service and knowledgeable staff!!!💪🏽"
We responded:
"Thank you Celeste! Your kind words mean so much to me and my team. Thank you for this five-star review! Please let us know if you ever need anything else. -Jackie"
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Candace Rankin

April 27, 2026

5  out of  5
rating by Candace Rankin
"Shauna was excellent"
We responded:
"We're glad to hear that you have had a great experience with one of our team members! -Jackie"
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Nancy Hopper

April 23, 2026

5  out of  5
rating by Nancy Hopper
"I really love working with Jackie Davis’s State Farm insurance they always handle everything"
We responded:
"Thank you Nancy for your phenomenal five-star review! Let us know if you ever need anything else. -Jackie"
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Beautiful Essence

April 20, 2026

5  out of  5
rating by Beautiful Essence
"Shawna is awesome! She helped with answering all of my bazillion questions!"
We responded:
"Thank you so much for your five-star review Beautiful Essence! We are so glad to hear you received superb customer service. Let us know if you need anything! -Jackie"
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Steve Sartor

April 13, 2026

5  out of  5
rating by Steve Sartor
"Shauna was very helpful an informative when I came in the office for help!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! -Jackie"
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Jessica Smyth

March 31, 2026

5  out of  5
rating by Jessica Smyth
"Went to sign paperwork ended up leaving with life insurance

Thanks for the help
Dennis Smyth"
We responded:
"Thank you Jessica for your five-star review! We're happy to have served you with great customer service and fulfill your needs. -Jackie"
Profile photo of Jessica Smyth

Jessica Smyth

March 31, 2026

5  out of  5
rating by Jessica Smyth
"I went into the office to sign some paperwork all of the staff were very kind and helpful. Thank you for going the extra mile to assist me"
We responded:
"Thank you for the five-star review Jessica! -Jackie"
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Stacy Collins

January 23, 2026

5  out of  5
rating by Stacy Collins
"Shawna was very helpful very nice very kind helped with all my insurance questions helped me with everything I needed and was very patient with me"
We responded:
"Thank you so much for your kind words Stacy! We're happy to hear that Shawna was able to help you and provide exquisite customer service here at our agency. Let us know if you need anything. -Jackie"
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Walter Walker

January 21, 2026

5  out of  5
rating by Walter Walker
"Thank you for the service, Shauna"
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Erica Bleier

January 9, 2026

5  out of  5
rating by Erica Bleier
"Very friendly and easy to work with! Knowledgable and quickly got my policy up and running!"
We responded:
"Wow! We're happy to hear this Erica! Let us know if you need anything. -Jackie"
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Papa Drama

January 7, 2026

5  out of  5
rating by Papa Drama
"Very friendly and Professional loved the service here."
We responded:
"Thank you Papa for your kind words and five-star review! Please let us know if you need anything else. -Jackie"
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Dr. Elizabeth Ajayi-Bridges

December 11, 2025

5  out of  5
rating by Dr. Elizabeth Ajayi-Bridges
"Exceptional Service and Speed!
I had an amazing experience working with Jackie for my commercial insurance. The process was incredibly easy and efficient — I was able to get a quote and complete everything in just 15 minutes! Jackie made the entire experience smooth, professional, and stress-free. Highly recommend her for anyone looking for reliable and fast insurance service!"
We responded:
"Thank you so much for your kind words Dr. Elizabeth! We strive for superb customer experience here at our agency. Let us know if you need anything. -Jackie"
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Robert Watson

December 7, 2025

5  out of  5
rating by Robert Watson
"I had an excellent experience working with this State Farm office location. I had the pleasure of speaking with State Farm Insurance Agent: Shauna Straweka, who helped me throughout the process for my new vehicle , and she was absolutely wonderful, knowledgeable, patient, and incredibly responsive. She took the time to explain my options clearly and made sure I felt confident in the coverage I chose. The level of professionalism and genuine care from this team truly stands out. Highly recommend!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! -Jackie"
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Nancy Jamerson

November 11, 2025

5  out of  5
rating by Nancy Jamerson
"This location have been more than accommodating to me with my busy life and I wanna say for about the past 5 years. Great customer service!!"
We responded:
"Thank you so much for your kind words, Nancy! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! -Jackie"
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Leslie Joubert

November 4, 2025

5  out of  5
rating by Leslie Joubert
"I have been a client of Jackie Davis’ for over thirteen years. She has always been very helpful and eager to answer any questions that I might have. Jackie has helped my family and I save money on our auto insurance. I highly recommend Jackie Davis-Betserai for all of your insurance needs."
We responded:
"Hi Leslie! We’re so thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! -Jackie"
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Latrice M

November 3, 2025

5  out of  5
rating by Latrice M
"Mrs Davis- Betserai was so nice and very informative and I purchased my insurance from her. I’ll be referring people to her also."
We responded:
"Thank you for your 5-star review Latrice! My State Farm team and I are happy to be your good neighbor! -Jackie"
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muhammad saeed

September 17, 2025

5  out of  5
rating by muhammad saeed
"Great services, great business. would use them again!!!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! -Jackie"
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Noor

September 16, 2025

1  out of  5
rating by Noor
"They used to be good, but It looks like they don’t care no more!!! I cancelled my policy before 6 months and I worked with two other companies after, no one was worst than them!
They want you to pay more and that’s it!
Even when they requested a letter from my health insurance company and they gave me a deadline, by that time I wouldn’t receive it by mail so I shared there fax number, and I asked them to accept it because I did it before and they were helpful , she received it and shredded it, she said I won’t accept it because you didn’t pay for the A4 paper! You guys make sure who you’re working with, they will try to get you and after that they don’t care! I harried to cancel it with them because if sth happened to my car they will give me a hard time after I paid them a ton of money!!!!!"
We responded:
"We’re genuinely sorry to hear that your experience with my State Farm team was not satisfactory. Your feedback is important to us, and we’re committed to addressing any issue. Please contact us at your convenience so we can discuss what went wrong and find a resolution. We’re dedicated to improving our insurance service. -Jackie"
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Breanna

September 15, 2025

5  out of  5
rating by Breanna
"The best insurance company to use, they go above and beyond... ive told everyone i come in contact with to switch to Jackie's office they've gone above and beyond to get the lowest rates so grateful I made the decision to switch from progressive to here its been nothing but good experience"
We responded:
"We’re thankful for your feedback Breanna! It’s our pleasure to assist you with your insurance needs and we love providing great customer service. If there is anything else we can do to help, please let us know! -Jackie"