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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Donetta Houser-Sly

January 24, 2023

5  out of  5 rating by Donetta Houser-Sly
"Wonderful agent. Friendly and takes time to ensure best rates!"

Edna Clark

January 24, 2023

5  out of  5 rating by Edna Clark
"Wonderful lady to work with!"

Gayelynn McKinney

January 5, 2023

4  out of  5 rating by Gayelynn McKinney
"Chantel and Kesha have been very helpful explaining things to me. The only thing I couldn’t get resolved is Drivewise. The other thing I wasn’t happy with was the big jump in premium."

Rhonda Hardy

December 22, 2022

5  out of  5 rating by Rhonda Hardy
"I have been with this location (Jackie Davis) for over 24 years and they are amazing. They are helpful and always has information that I need when ever I have had to call them. I would recommend this agency 100%. Shauntel is amazing and is an asset to this location."

Monica Green

December 9, 2022

5  out of  5 rating by Monica Green
"My experience with this team of beautiful souls was amazing. Very personable and welcoming. I'll definitely recommend everyone to become part of the family."

Markita Brown

November 28, 2022

5  out of  5 rating by Markita Brown
"I was very pleased with the phenomenal service provided to me by Shauntel Williams! She was very knowledgeable and just an all around pleasure to work with. State Farm is definitely the way to go! I will be referring everyone I know to them thanks to Shauntel! Thank you for your kindness and wonderful customer service may God bless you!!!"

Carine Hails

November 7, 2022

5  out of  5 rating by Carine Hails
"I've been with the Jackie Davis-Betserai agency for many years and I have had great service, most recently with Shauntel but I've had my matters handled by Kisha, Veronica, and of course Jackie. In every instance my questions have been answered and problems solved. I recommend this office."

Shawnita Johnson

November 2, 2022

5  out of  5 rating by Shawnita Johnson
"Kisha is such a great agent! She’s very professional, kind, and knowledgeable of products and services. My family is happy with this agency and the service that she provides! Thank you Kisha!"

denyele I

November 2, 2022

5  out of  5 rating by denyele I
"Very friendly, respectful and helpful!"

Janine Camper

October 31, 2022

5  out of  5 rating by Janine Camper
"They are the best. Very helpful, knowledgeable and patient."

Juan Wright

October 28, 2022

5  out of  5 rating by Juan Wright
"Jackie Davis is one of the best insurance agents I've ever worked with. She is very personable and has taken care my wife and I insurance needs for the past 6 years. We really appreciate her as a State Farm agent, and love the fact that she takes care of my family's insurance needs."

Hy Brasil

October 27, 2022

5  out of  5 rating by Hy Brasil
"Great customer service and always helpful with any questions that I might have to make sure we get the best service. Would not go to any other agent but here!"

Nicole Price

October 26, 2022

5  out of  5 rating by Nicole Price
"MarKisha has been my agent for at least 15 years. She is professional, knowledgeable and kind. I have follow her from her old agency to her current one and have not been disappointed with the service and attention my family and I receive.. “ Like a good neighbor MarKisha is there.”"

K Parker

October 25, 2022

5  out of  5 rating by K Parker
"They are very professional, knowledgeable and helpful!"

Cheryl Ball

October 25, 2022

5  out of  5 rating by Cheryl Ball
"I am SO GLAD to have found State Farm agent Jackie Davis-Betserai and her team! After having worked with a few other SF agents in the metro Detroit area, where it was either all pushy or no communication/follow-up at all, Davis-Betserai and her team are a delight to work with. They answer my contacts promptly, with delight, and with a clarity that is so incredibly helpful -- across both personal and small business insurance needs. I HIGHLY recommend this agency for your insurance needs."

Alana Donley

October 25, 2022

5  out of  5 rating by Alana Donley
"Shauntel was very personable, professional, and informative. This was a great experience."

Kesia Washington

October 22, 2022

5  out of  5 rating by Kesia Washington
"I spoke with Shauntel and she had amazing customer service and helped me get the best quotes! Looking forward to working with her in the future!"

Jeanette Johnson

October 21, 2022

5  out of  5 rating by Jeanette Johnson
"I have been a customer of the Jackie Davis state fram location for several years. And my experience has always been professional and pleasant."

Diane Shannon

October 19, 2022

5  out of  5 rating by Diane Shannon
"Professional and easy to work with"

Richard Charles

October 7, 2022

5  out of  5 rating by Richard Charles
"Jackie Davis is awesome and so are her workers...........!!!!"

carol watson

October 6, 2022

5  out of  5 rating by carol watson
"Shauntel was great. This place gets five stars.Jackie Davis office always takes care of me"

Zaundra Wimberley

October 5, 2022

5  out of  5 rating by Zaundra Wimberley
"Shauntel was fantastic to work with. She was professional and knowledgeable. Keep up the good work! I definitely recommend this agency and Shauntel in particular."

Shaunise Williams

October 5, 2022

5  out of  5 rating by Shaunise Williams
"Shauntel was amazing. Very professional and patient and answered all the questions I had. This is one of the best locations I’ve had a policy at and I will keep them!"

Kylar C.

October 4, 2022

5  out of  5 rating by Kylar C.
"The Jackie Davis-Betserai State Farm Agency will take care of you like no other! The entire team in the office is there to support you throughout every moment of your life. I was confused and didn’t know where to start for my rental insurance and low and behold she guided me through the process step by step with clarity and efficiency. I am glad I chose this State Farm Agent to take care of me and my needs!"

Monita Mungo

October 4, 2022

5  out of  5 rating by Monita Mungo
"After my previous State Farm agent for over 15 years retired, I intentionally sought a local, female, person of color as a replacement. Jackie and her office staff are wonderful, helpful, timely, and efficient. I look forward to many years with her as my agent."